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Mid-Office Administration for Travel Agents & Operators

iBos is Traveltek's purpose-built mid-office system, designed to sit at the heart of your travel business.

It gives your team a single place to manage bookings, financials, documents, and reporting, whether they’re in the office or working remotely.

Built specifically for the leisure travel industry and developed over more than two decades alongside travel agents, iBOS handles the operational complexity that older, pre-web systems simply weren’t designed for. It integrates directly with iSell and connects with your own finance systems, so your data flows where it needs to without manual effort.

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Key Features

What iBos Does

Central Booking Management

All bookings in one place, regardless of how or where they were made. Full visibility across channels, teams, and locations.

Accounts Payable & Receivable

Manage supplier payments and customer balances, including automated balance due collection.

Flexible Reporting

Schedule standard reports or run bespoke ones. Report on individual components, not just top-level fields.

API Integration

Full import and export API capability, connecting with flights, hotels, cruises, and your existing finance systems.

Document Management

Branded communications for customers, including reminder letters and documentation with your own templates.

Role-Based Access

Any authorised team member can securely access booking details from anywhere, at any time.

Who Is iBos For?

iBOS is built for travel businesses where managing bookings, accounts, and reporting across a growing operation has become genuinely complex.

Travel agencies and retail networks managing high booking volumes

Operators running bookings across multiple channels and suppliers

Businesses with distributed or remote teams needing secure, anywhere access

Travel companies outgrowing legacy mid-office systems

Operators who need to connect their booking data with an in-house finance system

Legacy Mid-Office Systems

Most travel company mid-office systems were built before the web existed. They were never designed to handle the way travel is booked today, through multiple GDS channels, from a wide range of air, hotel, and cruise suppliers, and in an increasingly bespoke fashion.

Many older systems also lock you in, making it difficult to extract your own data or connect it with other platforms. iBOS was built to solve exactly these problems.

One Central Platform

Full Visibility of Your Business

iBOS manages multi-channel bookings from a single platform, giving you a complete picture of your trading status at any given moment. Accounts payable and receivable are handled within the same system, including automated balance due collection.

Any authorised member of staff can access booking and financial information securely, from anywhere, at any time. No more chasing information across systems or relying on a single person to pull reports.

  • Complete view of bookings across all channels
  • Accounts payable and receivable in one place
  • Automated balance due collection
  • Secure access for authorised staff, from any location
Isell Homepage | Traveltek

Integration with iSell

iSell is our award-winning internet booking engine, which can be tailored to meet the needs of travel agents and operators worldwide.

Designed exclusively for the travel industry, iSell empowers travel sellers to search and book flights, hotels, cruises, tours, and ancillary products in one seamless transaction—eliminating the need to juggle multiple systems. 

Learn About iSell
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Finance System Handoff

iBOS is designed to work alongside your existing in-house finance system.

Rather than forcing you into a single ecosystem, it handles the travel-specific mid-office work and passes clean, structured data to whichever finance platform your business already uses.

Documentation & Reporting

Flexible, Business-Specific Reporting

iBOS’s reporting capability is built for real operational use. You can schedule standard reports to run automatically or create bespoke reports on demand to answer specific business questions. Crucially, you can report on individual components, rather than trying to extract that information from single database fields.
  • Schedule standardised reports for regular use
  • Run ad-hoc bespoke reports as needed
  • Report on specific booking components, not just headline figures
  • Export data for use in your own finance or reporting tools

Branded Customer Documentation

When reminder letters or customer documents are needed, iBOS provides a suite of templates that can be set up with your own branding. Your communications look consistent and professional without requiring manual formatting each time.
  • Branded document templates
  • Reminder letter generation
  • Customisable to your business requirements
Photo of Travel icons in circles around traveltek logo | Demonstrating Travel API | traveltek

API Connectivity

iBOS supports full import and export API capability

This means it can connect with the travel APIs you already use, including flights, hotels, and cruises, as well as external finance and reporting systems.

This flexibility is central to how iBOS is designed. Rather than locking you into a closed system, it’s built to sit within your existing technology stack and pass data cleanly between platforms.

  • Full import and export API capability
  • Connects with flight, hotel, and cruise APIs
  • Integrates with external finance systems
  • No vendor lock-in on data

Key Features for iBos

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Multi-Channel Booking Management

Manage bookings made across all channels from a single administration platform.
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Accounts Payable & Receivable

Full financial management including automated balance due collection.
decorative icon | traveltek

Flexible Reporting

Standard scheduled reports and on-demand bespoke reporting by component.
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Branded Documentation

Customer-facing documents and letters using your own templates and branding.
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Full API Integration

Connect with travel supplier APIs and export data to your finance system.
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Anywhere Access

Role-based, secure access for authorised staff from any location, 24/7.
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iSell Integration

Bookings from iSell flow directly into iBOS. No double-entry, no data loss.
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Finance System Handoff

Designed to pass data cleanly to your existing in-house finance platform.

What iBOS Delivers for Your Business

Centralising booking management, accounts, and reporting into one platform removes the friction of working across multiple systems. Your team has what they need in one place:

  • No manual re-keying between your booking and admin systems
  • Faster access to booking and financial information
  • Reduced reliance on individual knowledge holders
With accounts payable and receivable both managed in iBOS, your finance team has a clear, accurate picture of what’s owed and what’s due. Automated balance collection reduces the manual follow-up involved in managing outstanding payments.
iBOS is designed to grow with your business. Whether you’re managing hundreds or thousands of bookings, the reporting, documentation, and integration capabilities remain consistent. And because it connects with your own finance system, you’re not locked into a single platform approach.
With secure, role-based web access, iBOS works wherever your team is. There’s no dependency on being in a specific office or on a particular network, which makes it a practical fit for businesses operating across multiple locations.

Next Steps

Want to see iBOS in action? Contact our team to book a discovery call and a personalised demo tailored to your business.
Book a demo

Frequently Asked Questions

iBOS is Traveltek’s purpose-built web-based mid-office system for travel agents and operators. It manages bookings, accounts, reporting, and documentation from a single platform, and integrates with iSell and your existing finance systems.
Most legacy mid-office systems were built before the internet and weren’t designed for the way travel is booked today, through multiple channels, with a wide range of suppliers, and in a more bespoke fashion. iBOS was built specifically for the modern travel environment, with full API connectivity and no data lock-in.
Yes. iBOS and iSell are designed to work together. Bookings made in iSell feed directly into iBOS for mid-office processing, keeping your data consistent without manual re-entry.
Yes. iBOS is designed to pass data to your own in-house finance system rather than replace it. It handles the travel-specific mid-office functions and integrates with your finance platform through its export API capability.
Any authorised member of your team can access iBOS securely from anywhere, at any time. Access is role-based, so you control who sees what across your organisation.
Yes. iBOS is designed to scale with your business. Whether you’re a growing independent agency or a larger operator managing high volumes, the core functionality remains consistent.
Get in touch with our team to book a demo. We’ll walk you through the platform and help you understand how iBOS fits your specific operation.